PRIVACY POLICY & TERMS OF USE

PLEASE REVIEW THIS PRIVACY POLICY AND THE TERMS OF USE FOR THIS SITE CAREFULLY. YOUR USE OF THE SITE SIGNIFIES YOUR AGREEMENT TO THIS PRIVACY POLICY AND TERMS OF USE.

Escape Entertainment Center (hereinafter referred to as “facility,” “we,” “us,” “our,” “company,” or “organization”) is committed to respecting your privacy. We recognize the importance of maintaining control over personally identifiable information that you share with us. Personally identifiable information refers to any information that can be associated with your name or identity. This policy was created with your interests in mind. It is your responsibility to review this Privacy Policy carefully, especially before providing any personal information at our facility or through this website.

COLLECTING INFORMATION

This site does not collect personally identifiable information about individuals unless it is specifically and knowingly provided. Such information may be collected through site registrations, newsletter sign-ups, inquiry forms, surveys, or other online interactions.

USE OF INFORMATION

We use the information we collect to better understand your needs and provide enhanced service. We may track how you use our website to help improve its content and user experience. This information may also be used to inform you about our products, services, or website updates—when you have given permission. We may combine this data with information obtained from third-party sources.

SHARING INFORMATION

We do not sell, lease, or share your personally identifiable information with third parties unless stated at the time of collection. We may share your information with business partners or service providers when necessary to fulfill your requests or business needs. You will always have the option to opt out of any secondary uses, such as direct marketing.

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under 13 years of age. If you are under 18, please obtain permission from a parent or guardian before providing any personal information on this website.

THIRD-PARTY LINKS

Our website may contain links to external websites that are outside of our control. While we aim to only link to reputable sites, we are not responsible for their content or privacy practices. This Privacy Policy does not apply to those third-party sites.

CHOICE / OPT-OUT

You have the option to opt out of receiving communications from us or our partners. Instructions for opting out will be included in any such communications or can be requested by contacting us directly.

COOKIES

Our website uses cookies to enhance navigation, personalize content, and improve your overall experience. Cookies are small text files that a server places on your browser to remember certain information. Cookies do not collect information you do not voluntarily provide. Your browser may allow you to decline cookies, but some parts of the website may not function properly if cookies are disabled.

SECURITY POLICY

We are committed to protecting your personal information. We will never sell, rent, or share your name or personal details without your permission. For privacy-related inquiries or to opt out of communications, please contact us at: jeff.forman@troyescape.com.

YOUR INFORMATION IS SAFE WITH US

We believe in fair and transparent data practices. Our goal is to empower you to make informed decisions about how your information is used, and to ensure your privacy is respected.

CHANGES TO THIS POLICY

We reserve the right to update or change this Privacy Policy at any time. Any modifications will be posted on this website. We encourage you to review this policy periodically to stay informed about how your information is protected and used.